How to Buy Tickets
A general-admission ticket allows you to visit our permanent galleries.
Timed ticketing is in place:
- When you are buying your general-admission ticket, you will be required to pick a time to arrive at the museum entrance
- Admittance to the museum is every 15 minutes
- Free time! Wednesday to Friday: 2:45 p.m. (tickets are required; tickets are released on Monday morning for this time slot for the week).
Children aged two and younger (Tiny Tots) need tickets, even though the tickets are free.
If you want to visit the special exhibition Planet Ice, you must get a combo, which includes general admission for the same day.
You must get Planet Ice ticket combos in advance.
If this is your first time using this shopping cart, start by activating your account:
- To activate your account, complete the Forgot password steps.
Members need tickets, even when the tickets are free.
Free passes, coupons, vouchers
If you qualify for free general admission (including the library Nature Card), or if you have a discount coupon or a pre-paid voucher, call us at least 24 hours in advance to get your tickets:
- 1.800.263.4433 (Canada and U.S.A.).
Terms for visiting
As the museum reopens to the public, we are taking additional steps to minimize potential risks and to keep all our spaces safe for visitors to enjoy. We have new terms for visiting that describe how visitors can help keep all of us healthy.
Near the end of your online purchase, you will be asked to read the new terms for visiting and to acknowledge that you read them.
- Read the terms for visiting now, if you like.
Terms for tickets
All ticket sales are final and non-refundable.
The barcode allows one entry only during the date(s) on your ticket.
The museum reserves the right to refuse service to fraudulent or suspect ticket holders. Unauthorized duplication of your ticket may prevent your admittance to the event. The museum is not responsible for any inconvenience caused by unauthorized duplication.
Planet Ice tickets
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